How to redeem a PlayStation gift card code
Entering a PSN code on PS5, PS4, in a browser and in the PlayStation App, matching the region, and what to do if the code is not accepted.
A PlayStation gift card (PSN code) is a 12-character code: when you redeem it, the card value is added to your PlayStation Store wallet, and you can spend it on games, add-ons or subscriptions. Here is where and how to enter the code.
Check the region first
A gift card only works on a PSN account created for the same country (region). For example, a Türkiye card can only be redeemed on an account whose region is Türkiye, and the funds arrive in the wallet in Turkish lira. The region of a PSN account is chosen when the account is created and cannot be changed later. On GameBuy the card region is shown in the product name and on the product page — compare it with the region of your account before you buy.
Where to get the code
After payment the code appears under “Orders” in your account and is sent to the e-mail address you registered with. Copy it from there and do not share it with anyone.
On PS5
- Open “Settings” from the home screen.
- Go to “Users and Accounts” → “Account” → “Payment and Subscriptions” → “Redeem Codes and Gift Cards”.
- Enter the code and confirm.
On PS4
- Open PlayStation Store.
- Scroll to the bottom of the menu on the left and select “Redeem Codes”.
- Enter the code and confirm.
In a browser or the PlayStation App
- Sign in to your account at store.playstation.com or in the PlayStation App.
- On the website, select your profile picture and choose “Redeem Codes”; in the app, open the menu of the PS Store section and choose “Redeem Codes”.
- Type the code and confirm — the amount is added to your wallet.
Menu names depend on the language of your console; the English names are given here.
If the code is not accepted
- Check the characters again — copying the code is more reliable than typing it.
- Make sure the card region and the account region are the same.
- If the problem remains, write to support within 48 hours of receiving the code and attach a screenshot of the error. If the check confirms the problem, you get a new code or the amount is returned to your balance.
Keep in mind: digital codes cannot be returned or exchanged once they have been delivered, which is why it is worth checking the region in advance.
